When did it happen? Has the funeral service profession constantly been product focused? I consider a lengthy time ago, 25+ years ago – during the superior ol’ days of unit pricing- caskets were generally element of the achievement equation but not as substantially as a focal point (business enterprise smart) as they have been as late. I think that we can blame the government! Well, it isn’t their fault completely, but when it came down that all funeral services and merchandise had to be itemized on the Goods and Solutions contract, monies had to be attributed to the different components.

Did the merchandisers at that time come up with The Strategy? “If we get the funeral household operators to attribute a superior portion of the dollars from the Unit-Price total to the item, then the solution would grow to be a extremely essential aspect of the financial achievement equation.” Irrespective of whether they did or not we are left with below-price service offerings and more than-priced merchandise. One more contributing element could be the structure of Memorial Societies’ packages. Typically they target service charges, hence driving down these prices. This leaves merchandise as the one point that funeral residences could supplement the decreased returns on their service offerings.

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Upon the completion of each arrangement, when the manager or owner appears more than the contract, there is an uncontrollable force that draws the eyes to Merchandise column, bringing feelings of glee or melancholy. Strong copper, inlayed mahogany – instant margins are calculated in one’s head and it really is a very good day! With the current pricing structure, it would be much more lucrative to have families select a cherry casket with quick cremation than a cloth covered lift lid with a regular funeral. Maybe it really should be known as the Funeral Item Industry. I apologize if this strikes a chord, but if the sale of merchandise is what gets you excited, it’s going to be a glum future.

Reality Check

The Pollara Report spells it out very merely, buyers worth funeral merchandise the least! For those who might not have seen the final results, please see them under. Coupled with this sentiment from the public, they also told us repeatedly that they really feel fees are too high-priced. In addition, Canadians surveyed stated that the No. 1 explanation for preferring cremation is that it is significantly less expensive.